Privacy Policy

Who We Are

Wild Rose Motorworks is an independent auto repair shop located at 13924 118th Ave NW, Gig Harbor, WA 98329. This privacy policy explains how we collect, use, and protect information when you visit our website at wildrosemotorworks.com or contact us through our online forms.

Information We Collect

When you submit our contact form, we collect the following information:

• Name
• Email address
• Phone number
• Vehicle information (year, make, model, and optionally VIN)
• Service requested and any message you include
• Preferred contact method
• Whether you have opted in to receive text messages

We also use Google Analytics and Microsoft Clarity to collect anonymous usage data such as pages visited, time on site, and general device information. These tools do not identify you personally.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule service appointments
• Communicate with you about your vehicle, including appointment reminders and service updates
• Send text messages if you have opted in to SMS communications
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Text Message (SMS) Communications

If you opt in to receive text messages from Wild Rose Motorworks, you may receive messages related to appointment reminders, service updates, and follow-up communications. By opting in, you agree to the following:

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us at (360) 621-3902 or info@wildrosemotorworks.com.
• Consent to receive text messages is not a condition of purchasing any goods or services.
• We will not share your phone number or SMS opt-in information with third parties for their marketing purposes.

Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics — for anonymous website usage statistics
• Microsoft Clarity — for anonymous session recordings and heatmaps to improve our website
• Cloudflare Turnstile — for spam protection on our contact form
• Google Places API — to display our Google Reviews
• Resend — to deliver email notifications from our contact form

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies.

Cookies

Our website uses cookies and similar technologies for analytics purposes. These are small files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Our website does not use cookies for advertising or tracking across other websites.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Contact form submissions are delivered via encrypted email and are not stored on our website.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of text message communications at any time by replying STOP
• Opt out of analytics tracking by using your browser’s Do Not Track setting or a browser extension

To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.